Subset of inbound and oubtound calls not connecting

Incident Report for Regal AI

Resolved

This incident lasted from from 12:16 until 12:31 and has been resolved
Posted Mar 05, 2025 - 12:38 EST

Investigating

We're currently experiencing an issue with outbound calls. Our team is investigating and working to resolve this as quickly as possible. We’ll provide updates as we have more information.
Posted Mar 05, 2025 - 12:29 EST
This incident affected: Agent Experience / Contact Center (Agent Desktop).
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