All Systems Operational

Uptime over the past 90 days. View historical uptime.
AI Agents Operational
90 days ago
100.0 % uptime
Today
AI Agents platform Operational
90 days ago
100.0 % uptime
Today
Contact Center Operational
90 days ago
100.0 % uptime
Today
Agent Desktop Operational
90 days ago
100.0 % uptime
Today
Task Routing Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
90 days ago
100.0 % uptime
Today
Agent Management Operational
90 days ago
100.0 % uptime
Today
Login / SSO Operational
90 days ago
100.0 % uptime
Today
Conversation Intelligence Operational
90 days ago
100.0 % uptime
Today
Journey Triggers Operational
90 days ago
100.0 % uptime
Today
Journey Campaign Actions (SMS/Call) Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Ingest Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
In-App Reporting Operational
90 days ago
100.0 % uptime
Today
Reporting Webhooks Operational
90 days ago
100.0 % uptime
Today
Vendors Operational
90 days ago
99.99 % uptime
Today
Deepgram Operational
90 days ago
100.0 % uptime
Today
Voice LLM Operational
90 days ago
100.0 % uptime
Today
OpenAI Operational
90 days ago
99.94 % uptime
Today
TTS Providers - ElevenLabs Operational
90 days ago
100.0 % uptime
Today
TTS Providers - OpenAI Operational
90 days ago
100.0 % uptime
Today
TTS Providers - Cartesia Operational
90 days ago
100.0 % uptime
Today
Twilio (SMS) Operational
90 days ago
100.0 % uptime
Today
Twilio (Voice) Operational
90 days ago
100.0 % uptime
Today
Integrations: HubSpot Operational
90 days ago
100.0 % uptime
Today
Integrations: Segment Operational
90 days ago
100.0 % uptime
Today
Integrations: Salesforce Operational
90 days ago
100.0 % uptime
Today
Integrations: mParticle Operational
90 days ago
100.0 % uptime
Today
HubSpot Integration - HubSpot APIs Operational
HubSpot Integration - HubSpot CRM Operational
Integrations: Calendly Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Long Code, North America Operational
Twilio MMS Long Code, North America Operational
Twilio Voice, North America Operational
AT&T Service/Reporting Operational
90 days ago
100.0 % uptime
Today
Verizon Service/Reporting Operational
90 days ago
100.0 % uptime
Today
T-Mobile Service/Reporting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 21, 2026

No incidents reported today.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026
Platform Outage
Resolved - The downstream vendor issue has been resolved, and we are no longer seeing any errors. There was minimal impact on UI loading in few cases during the incident, and we have also pushed a fix to address that behavior.
Jul 10, 14:41 EDT
Monitoring - We’re seeing the error rates trending down. So far, we haven’t observed any major impact to workflows, but we’ll continue to monitor the situation and provide updates as needed.
Jul 10, 13:32 EDT
Investigating - One of the downstream vendors that control the feature flagging is reporting an outage, we are working on identifying the impact.
Jul 10, 12:46 EDT
Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

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