All Systems Operational

Uptime over the past 90 days. View historical uptime.
AI Agents Operational
90 days ago
100.0 % uptime
Today
AI Agents platform Operational
90 days ago
100.0 % uptime
Today
Contact Center Operational
90 days ago
100.0 % uptime
Today
Agent Desktop Operational
90 days ago
100.0 % uptime
Today
Task Routing Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
90 days ago
100.0 % uptime
Today
Agent Management Operational
90 days ago
100.0 % uptime
Today
Login / SSO Operational
90 days ago
100.0 % uptime
Today
Conversation Intelligence Operational
90 days ago
100.0 % uptime
Today
Journey Triggers Operational
90 days ago
100.0 % uptime
Today
Journey Campaign Actions (SMS/Call) Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
99.99 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Ingest Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
99.97 % uptime
Today
In-App Reporting Operational
90 days ago
100.0 % uptime
Today
Reporting Webhooks Operational
90 days ago
100.0 % uptime
Today
Vendors Operational
90 days ago
99.99 % uptime
Today
Deepgram Operational
90 days ago
100.0 % uptime
Today
Voice LLM Operational
90 days ago
100.0 % uptime
Today
OpenAI Operational
90 days ago
99.94 % uptime
Today
TTS Providers - ElevenLabs Operational
90 days ago
100.0 % uptime
Today
TTS Providers - OpenAI Operational
90 days ago
100.0 % uptime
Today
TTS Providers - Cartesia Operational
90 days ago
100.0 % uptime
Today
Twilio (SMS) Operational
90 days ago
99.96 % uptime
Today
Twilio (Voice) Operational
90 days ago
99.96 % uptime
Today
Integrations: HubSpot Operational
90 days ago
100.0 % uptime
Today
Integrations: Segment Operational
90 days ago
100.0 % uptime
Today
Integrations: Salesforce Operational
90 days ago
100.0 % uptime
Today
Integrations: mParticle Operational
90 days ago
100.0 % uptime
Today
HubSpot Integration - HubSpot APIs Operational
HubSpot Integration - HubSpot CRM Operational
Integrations: Calendly Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Long Code, North America Operational
Twilio MMS Long Code, North America Operational
Twilio Voice, North America Operational
AT&T Service/Reporting Operational
90 days ago
100.0 % uptime
Today
Verizon Service/Reporting Operational
90 days ago
100.0 % uptime
Today
T-Mobile Service/Reporting Operational
90 days ago
100.0 % uptime
Today
Test Component Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 4, 2026

Seeing issues with duplicate events being reported to destinations
Resolved - Event Processing has fully caught up as of 11:30 ET. We will work with individual brands impacted on data clean up as necessary.
Sep 4, 13:34 EDT
Identified - We’ve identified the issue causing the duplicate events and have shipped a fix. No more duplicate events have been identified since. Event processing is now catching up. We’re currently working on fixing the duplicate data.
Sep 4, 11:41 EDT
Investigating - We are currently investigating the issue, we will keep you posted as we have any updates.
Sep 4, 10:52 EDT

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Twilio Outage - We are seeing elevated errors from twilio across different endpoints
Resolved - Twilio is reporting that this incident has been resolved.
Sep 1, 14:57 EDT
Monitoring - Update: We’re seeing the errors from Twilio go down. We’re continuing to monitor the impact and will provide updates as needed.
Sep 1, 13:39 EDT
Investigating - We're currently seeing issues from Twilio, across different endpoints.
We’re monitoring the situation closely and will share updates as they become available. Thank you for your patience.
Sep 1, 12:36 EDT

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

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