Increased error levels on creating tasks

Incident Report for Regal AI

Resolved

The pods have stabilized, we will continue to monitor actively.
Posted Oct 19, 2026 - 18:05 EDT

Monitoring

The errors have come down with automated recovery, monitoring.
Posted Oct 19, 2026 - 17:33 EDT

Investigating

We are currently investigating this issue.
Posted Oct 19, 2026 - 16:52 EDT
This incident affected: Contact Center (Agent Desktop) and AI Agents (AI Agents platform).